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How to find a reliable plumber or electrician near you

What to check before you hire a plumber or electrician: how to describe the job, compare quotes fairly, spot red flags, and agree terms that protect you.

By the Who Wants What team · · 6 min read

A leaking pipe or a tripping fuse box always seems to happen at the worst time, and that's exactly when people hire the first person who answers the phone. A little structure goes a long way: here's how to find someone good, get a fair price, and avoid paying twice for the same job.

Describe the job before you ask for prices

The clearer your description, the more accurate (and comparable) the quotes. Include:

  • What's wrong, in plain words: "kitchen tap drips even when fully closed".
  • What you've noticed: when it started, any smell, noise, burning or water marks.
  • Photos of the problem and the area around it (the fuse box, under the sink).
  • Where you are: your city and area, so only people who can actually reach you respond.
  • When: today, this week, or flexible. Urgent jobs often cost more; say so honestly.

You can post the job as a want with a budget and your location, and local providers respond with a quote and how they'd do it, so you compare offers side by side instead of making ten phone calls.

Safety first: when not to wait

If you smell gas, see sparks, notice a burning smell from sockets or wiring, or water is near electrics, put safety ahead of price: switch off the supply if you can do so safely, leave the area if needed, and contact your local emergency or utility service. Comparing quotes is for jobs that can wait an hour.

Get at least three quotes, and compare like with like

A cheap quote that leaves things out is not cheaper. For each quote, check:

  • Is it a fixed price or an hourly rate plus materials?
  • Does it include call-out fees, parts, disposal of old parts, and making good afterwards?
  • How long will the job take, and when can they start?
  • Is there a guarantee on the work, and for how long?

If one quote is far below the others, ask why. Sometimes it's a smaller business with lower costs; sometimes it's a sign that something will be "extra" later.

Check they are who they say they are

  • Licences or registration. Many countries require gas and electrical work to be done by registered professionals. Ask for their registration number and check it with the relevant body where you live.
  • Insurance. Ask whether they carry liability insurance in case something goes wrong.
  • Recent, similar work. Photos or references from jobs like yours matter more than star ratings.
  • A real address and a written quote. Be wary of cash-only, no-paperwork arrangements.

Red flags

  • Pressure to decide immediately or a "today only" price.
  • A large payment up front before any work or materials.
  • Vague quotes ("around a few thousand") with no breakdown.
  • Unwilling to give their full name, business name or registration details.

Agree the details in writing

Before work starts, confirm by message or email: the price (or rate), what's included, the start date, the payment schedule, and the guarantee. It takes two minutes and settles most disagreements before they happen. Pay deposits only for materials, and keep the final payment until the job is finished and tested.

After the job

Test everything while they're still there: run the taps, flip the breakers, check for leaks. Keep the invoice and any certificates; you may need them when you sell or rent the property. And if they did a great job, tell others: good tradespeople grow by word of mouth.

Need someone now? Post your job with your city and budget, or browse what people are asking for if you're a provider looking for work.

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